Two shops in Zurich's main railway station are open 24 hours a day and are now without a cash register or a shop assistant. Blick tested Avec's new concept. Does this look like the purchase of the future?
The concept looks promising: from Friday from 4:30 a.m. on Mondays, at 0:30 a.m., the store was open all day. Employees only need to fill the shelves during peak hours. A cash register or a person who liquidates the purchase, there is no more. The customer opens the store by cell phone and pays the merchandise with it. The retail chain Valora is announcing its new concepts "Avec Box" and "Avec X". They promise nothing less than revolutionizing shopping in Switzerland.
"If people have to queue in front of the cash register, then we lose customers," said Michael Mueller, 46, head of Valora, with a desire to develop faster purchase concepts. It will show how the purchase in the future might seem to use the two new concepts with Avec.
Coupon card can be deposited
Blick tested on Friday before the two stores in Zurich's main station were accessible to the general public on Saturday. To gain access, he needs the Avec application. Anyone over the age of 14 can register with their own ID. You can deposit a voucher card or a MasterCard or Visa credit card.
The test ran smoothly. The application is activated very fast. Access to the store is obtained by scanning the QR code at the entrance of the smartphone.
Cigarettes special case
Once in the store, the customer scans all necessary products. This, on the one hand, moves to the virtual shopping cart in the application and, on the other hand, to the physical shopping bag. Whoever finished this, confirms the purchase in the Avec application – no queues, leaves the store again. This also worked smoothly during the test.
But what about the age restriction for tobacco, if a record is possible from the age of 14? Cigarettes are sold separately from a machine. For this purpose, a QR code should be checked again, which verifies the buyer's age, Valora guarantees. There is no alcohol in the store.
What about the robbery? Whether accidentally or intentionally, you can quickly "forget" to scan a product. Here, Valora makes clear that as of Saturday six cameras in the Avec box monitor the customer's purchase.
The second Avec box will be available soon on the Wetzikon ZH. According to Valora, it is quite possible that, after successful tests at the Zurich HB, the concept will be presented to K-Kiosk or another spin-off company throughout Switzerland.