Recent incidents call into question the integrity of the public service; diverse teams needed to build resilience: Chan Chun Sing, Policy News and Top Stories


SINGAPORE – Recent events have questioned the integrity of the public service, and some have asked whether it can be trustworthy to know their own blind spots or take responsibility for mistakes, Chan Trade and Industry Minister Chan Chun Sing said on Tuesday. Of april). ).

These issues go to the "heart" of what the public service represents, Chan said in a speech at the annual dinner service and promotion of the Administrative Service.

Integrity for the public service, he added, means two things: recognizing strengths and weaknesses and recognizing the need to do better and take responsibility for what you do.

While the minister did not specify what recent events he was referring to, there have been a number of lapses in the public sector. These include the SingHealth data breach in which hackers stole personal data from 1.5 million patients, leaked data from HIV patients, and personal information from blood donors being improperly placed online by a provider of YOU.

Chan said that for the public service to check their blind spots, cops should never believe they have all the best ideas, all the skills they need, or that they can do the tasks themselves.

To this end, the public service must build diverse teams for resilience, he said. "A good public service needs teams that can do policy well, have operational experience in the field, communicate well and have exposure and international perspectives."

"And that's why I ask the public service to review how we select and develop our leaders," he told a meeting of 300 people at the Park Royal hotel on Beach Road. During the ceremony, 13 officers were appointed to the Administrative Service and another 59 were promoted.

The minister said he was pleased that the civil service chief, Mr. Leo Yip, and the Public Service Commission are reviewing the way police officers are selected and prepared.

He noted that there is a "very refined system" of selection and progression now, and the more refined it is, the greater the danger that all officials will be measured with the same criteria.

"But if we are all equal, it can make us fragile and fragile as a system. We need to build our resilience through diversity of forces and unite individuals in a cohesive and coherent team," he said.

He added that efforts will be intensified to send officials to private companies, non-public agencies and overseas publications to learn, observe and bring back insights to strengthen public service.

Mr Chan said, "When things go wrong, we are all responsible for our responsibilities and for the men and women we are responsible for. When things go wrong, we never blame the whole world and ask who we should punish collectively or indiscriminately. " "

As head of a political post, it is his job to "get in the loop" and his duty to pressure the public, he said. This is so that the public service can do its job properly, without public or short-term pressure, and will have the confidence to try new ideas.

But it is also the responsibility of the public service not to rethink, and always put the strongest options for holders of political offices to make the collective call.

While he noted that public service served the Singaporeans well over the years, it is far from perfect. It faces the risk of becoming complacent and stagnant as it becomes more successful and structured, he added.

The success of the public service, Chan said, needs to be defined in relation to three references: its ability to avoid the challenges of tomorrow; their ability to continuously improve current services; and their values ​​of service, integrity and excellence.

In his speech investigating the spirit of public service, Mr. Yip also mentioned the responsibility that public service leaders must assume.

"If the lapses occur as a direct result of our negligence, negligence or incompetence of leadership, we will have to be personally responsible as a leader," added Yip. "The people, systems, processes and results of an organization are the responsibility of the leader."


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