As you know, the Nintendo Switch Joy-Con problem with its moving levers alone. is still present today. Thanks to a recent meeting of The Verge with the president of Nintendo of America, Doug Bowser, we were able to know the current position of the company on the subject.
When the media asked about this problem, Bowser shared that Nintendo's goal is "always create quality products and products that guarantee players a great experience, ”in their own words. "We are constantly looking for ways to improve our products as we go, but in the end we want consumers to have a great experience."
“If in any case you do not have this experience, we recommend contacting our customer service groups and We will do our best to help you overcome it, ”he continues. "This is how we inform our consumers in recent months as problems like this arise and we believe consumers are finding their way back to great gaming experiences."
Remember that in America they are already being fixed for free. Joy-Con defective even without warranty or purchase ticket, while in other places, such as in Europe, controls must be under warranty and have proof of purchase in order to be able to repair them at no charge. This has triggered moves such as the French consumer group we reported recently.
What do you think?