Samsung's foldable cell phones break $ 2,000 in the first few days of use



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Samsung has shipped Samsung's newest and most luxurious handsets, the Fold Samsung Fold, to test some media. And after a day, the journalists had to write about: the phones immediately broke.

Here, Verge reporters complain that the device they were sending in the fold line formed a solid, sharp lump that violated the OLED array, and the damage caused two clear lines of failure.

CNBC.com Steve Cowach, a technology reviewer, delivered a video on Twitter showing how the device's screen is blinking, and the fold line of the internal screen that should display the image is black.

Bloomberg journalist Mark Gurman also broke his appraisal device: the phones came to the reviewers with an easy-to-peel screen saver that should not be stripped in theory, but in practice it seemed necessary to remove it, so the journalist did it. It is not known if this is the result of the use, but the result of the day was sad.

Technology appraiser Marques Brownlee was also forced to turn to Samsung to replace his device: his film Samsung Galaxy Fold began to loosen up on its own.

Samsung Galaxy Fold
Twitter message

Following a complaint from journalists, Samsung's dealership officially commented on screen failures.

The company states in its report that it intends to "minutely inspect every defective device submitted for review." And he said removal of the screen protector is an action that can never be performed because the protective film is glued directly onto the screen itself, in the image-generating layer.

Here is a complete comment from the company:

"For the media, a limited number of Galaxy Fold pre-launch phones have been sent for testing. We received several complaints about the main screen of the test facility. We will carefully check each faulty device sent for review to determine the cause of the failure. & # 39;

In addition, several reviewers have indicated that they have removed the top layer of the screen by breaking the screen.The Galaxy Fold main screen has a protective top layer that is part of the fabric structure to protect the screen from accidental scratches. or adhesive paste additional to the main screen can cause damage. We will ensure that this information is clearly presented to consumers.

While additional information about dealing with screen savers is beneficial to journalists and ordinary users who will purchase these phones in the future, the lack of a clear answer to the phones is alarming.

Before sending phones to viewers, Samsung representatives said they had completely tested the Galaxy Fold screens and promised that these screens could support more than 200,000. curves and curves. However, the test results appear to be difficult to relate to the use experience under real conditions.

Yes, some problems may have been avoided – protective films did not have to be cool because, although it looks protective, it's actually a vital part of the screen. However, the equipment for these reviewers was not accompanied by clear instructions on how to remove these films, so the "test" result was fair. On the other hand, journalists also share stories about broken devices that have not been stripped.

Although the early days of the Galaxy Fold test may be called Samsung's serious flaw, the company has had more serious problems in recent years: by 2016, production of Galaxy Note 7 devices had to be completely canceled, some of the batteries in this series were auto flammable and explosive. – To date, commercial airlines have banned the introduction of such devices on aircraft.

And the success of Galaxy Fold has a lot to do with it. Samsung is trying to conquer the world market with its first widely sold phone, whose main screen is doubled. And such a stumbling block can leave a badly clean reputation mark – not just on Samsung, but across the class for smartphone folding products – even before the official launch.

At the moment, it is still unclear how Samsung will deal with the difficulties – and whether they will decide before the official start of negotiations on April 26. – No changes.

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