According to the Lotte Department Store, the Mind L program was prepared with the Center & # 39; With You & # 39 ;, a professional psychological counseling center operated by the Lotte Department Store and & # 39; Dine & # 39 ;, a company leading consulting firm in Korea.
Mind L operates "personal" psychological care programs such as emotional work, stress at work, depression, anxiety, self-control, personality, interpersonal relationships, and family problems that can be felt in home and organizational life.
In addition, we will also conduct group psychological counseling, such as communication skills, organizational relationship improvement, communication, leadership, resilience, etc., which can be felt by & # 39; organization & # 39; and & # 39; members of the organization & # 39;
The Lotte Department Store is located in the area where over 2,000 professional advisors reside, making it easier for applicants to browse, including online counseling, telephone counseling, and & # 39; email counseling & # 39;
In the case of group counseling, the composition of the group and the counseling methods will be carried out according to the content of the counseling.
Mind L, a professional psychological care program, is available to employees and colleagues at the Lotte Department Store.
Lotte Department Store has been conducting professional pilot test of psychological counseling service for 6 months from July last year in order to understand the operation and understanding of the complete mind program L.
As a result, it was very good for improving the relationship through integrated coaching as well as the personality test of the employee and the child. Satisfaction and demand were also high in 87% of the pilot programs during the pilot test.
"People from the Lotte Department Store, including the Lotte Department Store, have experienced a variety of psychological fatigue due to rapid social change and the diversification of roles due to digitization as well as emotional work related to customer response. hearts of precious members through a program of psychological care. "
On the other hand, the Lotte Department Store offers a massage service that allows approximately 200 employees and partner employees to receive 30 minutes a day through the L Care Room (El Care), a massage shop. Free coffee and drinks are also available to help employees receive a massage in a comfortable space.