Fixed network of Wind subscribers with the tariff profile We Unlimited + will an increase of 2 euros per month on the first invoice as of June 5, 2019. Customers involved in the new remodeling will be informed through a notice on the first invoice and in any case within 30 days of such change as required by law.
If the fixed line customer Wind has any promotions already active on its line, despite the change in terms and conditions as of June 5, 2019, they will continue to be preserved until expiration.
Here is the official communication:
Following the unexpected need to change the positioning of the offer, as of June 5, 2019, the cost of the Noi Unlimited + offer will be increased by 2 euros per month. If already active on the line, all existing promotions will be preserved until expiration.
All customers affected by this change will be notified on the invoice.
We remind you that, as provided by art. If you do not accept these changes, you may exercise the right to terminate the contract with the WIND services or switch to another operator without penalty or deactivation costs until June 4, 2019, by sending a communication as a cause of Withdrawal: "modification of contractual conditions" through one of the following channels:
– registered letter with acknowledgment of receipt to the following address: WIND Tre SpA – Cancellation Service – PO Box 14155 – Post Office Milan 65 – 20152 Milan
– PEC at the address [email protected]
– Wind own point of sale. You can find the list of authorized points of sale on the website www.wind.it
– call 155 to get your order and find out your identity
– sending a request from the Wind Client Area of the Assistance section
In case of transfer to another operator with maintenance of the number, in addition to sending the notice of withdrawal, it is necessary to make the request of passage directly to the other operator in the same period of June 4, 2019.
The offer is subject to modifications, since only the item does not include equipment for grouping. If it decides to withdraw and the line affected by this proposed change is linked to a contract for the purchase of a product in installments in force in the abovementioned communication and before terminating the contract or switching to another operator it may decide to pay residual installments also in a single payment, indicating this choice in the communication sent. For more information, contact customer service at 155.
Customers involved can change the plan on Voice + at a cost of € 19.99 per month (except for any changes) with a floor change fee of € 19.99. The voice plan + provides UNLIMITED calls for fixed and mobile national and fixed numbers of Western Europe, Canada and the USA.
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