A smoking mother has been banished from all Asda stores in the country – because of what she describes as a faulty machine scanning while you go.
Beth Robinson, 31, said she was treated as a "common criminal" and claimed that the scanner could not get 16 pounds of items.
The mother of five was stopped outside a shop in Scunthorpe by a security guard, and it turned out that she had not paid for several items in her purse.
Beth used the scan-as-you-go device to meet her strict 45 pound budget – but after paying, she received an unpleasant surprise, reports Grimsby Live.
She said, "A security guard approached me outside the store shortly after I finished and said that I needed to go back inside because there were discrepancies with the purchases.
"They scoured all my purchases and found that they had lost 16 pounds of items, one of which was an 8-pound bath of powdered milk for my seven-month-old son who was with me at the time. 70p ham and chips for my kids. "
Beth, who is currently on maternity leave, insists the scanner whistled for every item she placed in her cart and she never stole it in her life.
She said, "Why would I steal from there? I do three stores a week, spending about £ 100 to £ 150 a week." I spent so much money over the years – why would I start stealing 70p items?
"The staff said they could understand if I had stolen the items out of desperation since they were not bottles of wine that people usually steal but I honestly believed every item had been scanned.
"I was being treated as a common criminal. I told them to watch CCTV and see for themselves that I have examined each item."
However, Beth says no one did, and she was asked to sign a foreclosure order that banned her from all Asda stores for a year. If she enters any store, she will be invaded and blamed for eviction.
"It really shook me. I tried to tell them that there must be a problem with the scanner, but they said it would have frozen if it had," said Beth.
"I knew I did not have enough money for all the items, so I had to return some of them to buy baby powder.
"I go to that Scunthorpe Asda all the time – we use it for Christmas presents and school uniforms for the kids, and we're all registered with the ophthalmologists there, now I have to go somewhere else."
Beth said she and her husband Dale contacted the store several times to complain about the ban, and Dale admits he was angry and frustrated during the calls.
An Asda spokesman said: "We always want to offer a welcoming environment to our customers and asking someone not to visit our stores is always a last resort.
"Although the client has understood why we needed to make this difficult decision and we are more than happy to discuss the situation with her, we would like to remind the client and her partner that we can not tolerate theft or any form of abuse or threatening behavior to our colleagues. "