Galaxy Fold Review Unfairly Hurts Samsung's Achievement


The Galaxy Fold may be far from perfect, but at least Samsung is trying to push the limits of what's possible. (Source: Samsung)
The Galaxy Fold may be far from perfect, but at least Samsung is trying to push the limits of what's possible. (Source: Samsung)

Samsung has received much criticism because of the highly publicized issues that some of Galaxy Fold's review units have in circulation. However, some of these critics fail to adequately credit Samsung for exceeding the limits of what is possible. Note: The views expressed here represent only the views of the author and do not necessarily reflect the views of Notebookcheck.

The internet exploded on the apparent problems that Samsung has been experimenting with the monitors in some Galaxy Fold review units. Undoubtedly, it is an embarrassing situation for the company to be. After all, it is a marquee product and one that is meant to be a beacon of technical expertise and innovation that only Samsung is capable of. Remember, however, it was only in 2017 that Apple released one of the first "full-screen" phones on the market with the iPhone X, but here we are in the first half of 2019 with the first foldable phone from Samsung. This is a great achievement that some were quick to ridicule as "not ready" or as a "public beta test".

From the time it was revealed, some critics were quick to attack, proclaiming that Samsung was making a foldable smartphone just because it could, not because it was solving any particular problem. Some of these skeptics quickly changed in tune when they put the review units in their hands and admitted that they looked special and looked like the future. It turns out that the ability to have a device that is small enough to be portable and can still be used with a hand that unfolds on a display similar in size to an iPad mini was really cool to experiment with.

Then came the astounding news that just a day or two after the reviewers put the Galaxy Fold in their hands, several gadgets had their screens failed. At least some of them were genuine issues that Samsung promised to investigate, while at least some more of those issues were caused by the reviewers themselves inadvertently peeling off a protective layer of plastic that should remain in place to protect the screen. It seems that some drives had a warning label placed on the screen and some did not. Those who took it off ended up suffering from major display defects as a result. In response, Samsung issued a public statement on the issues.

In reply to Wall Street Journal posted an opinion [sub.req.] this is the journalistic equivalent of the shock-jock radio titled "Samsung Galaxy Fold: We're Not Your Beta Testers". Instead of accepting the replacement Galaxy Fold offered by Samsung (after inadvertently tampering with the protective plastic layer), the columnist retorts: "It makes no sense to write a direct analysis of a product that clearly is not ready … Are we beta? testing a prototype here? "The piece concludes with the remarks:

"And if companies send products with known weaknesses, they should not just expect us to read a user's manual – and not accidentally drop some plastic."

The plastic layer to which the layer refers is undoubtedly a design commitment. It is not especially well integrated into the monitor, but it is there because the Super AMOLED folding panel is made from a plastic (not glass) substrate. This means that the screen is prone to picking small cutouts and notches, as well as scratching under normal use. It is for this reason that Samsung opted for a design that folds in, not out. However, technology companies have been making design commitments of one kind or another for centuries. The question is, as a customer, are you prepared to agree to the trade-off. In this case, if you do not, you simply will not have a folding smartphone of the future here now.

Samsung deserves credit for trying to challenge the status quo of the state-of-the-art smartphone and suggesting that it is sending a "prototype" is a little more than expected. The company would not continue with the launch if it had doubts about the durability of the screen. After all, revealed that tested that the screen can withstand 200,000 folds. He also made it clear that the Galaxy Fold is not for everyone and is geared towards early adopters of technology. As it is selling only the Galaxy Fold in limited quantities (already sold out), it justifiably had to inflate the price close to $ 2,000 to help offset what would have been a massive investment. However, this price also includes a set of Galaxy Buds that normally sell $ 129 per custom box and Samsung Care that covers users for accidental damage as well as protection against display defects should they arise.

Whatever you want to say, positive or negative, the Samsung Galaxy Fold is a game changer. Technology will improve over time and the price will eventually fall. As a technology lover, I want to see new technologies like this succeed, do not fail. Of course, this is not true of Apple fanboys rushing to condemn Samsung in the blogosphere. They argue that this is a perfect example of why Apple is never quick to adopt new technologies. Apple always comes late with the technology, but when it does, it offers the best product on the market. Apple's newest product to launch was HomePod. Arrived late, but it is the worst smart speaker in the market for an AI, voice recognition perspective in my opinion. Compared to Samsung, Apple has become annoying and predictable. Fold may well be flawed, but it's definitely the future of smartphones and it's here now, thanks to Samsung.


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