Register complaints in the ‘Green Delhi’ app


By: Express News Service | New Delhi |

Updated: October 30, 2020 2:49:11 AM

Delhi air pollution, Delhi pollution, Delhi pollution app, Delhi air pollution app, Delhi air quality, Delhi news, city news, Indian ExpressMorning mist surrounds the horizon around New Delhi, India, Friday, October 16, 2020. (AP Photo / Altaf Qadri)

Delhi CM Arvind Kejriwal Thursday launched a ‘Green Delhi’ mobile app for residents to help control air pollution activities in the city. The application allows you to register complaints about activities such as burning of garbage, emission of construction dust, vehicle pollution and industrial pollution, among others. It is only available on Android smartphones at the moment, but the government is trying to expand it to iOS as well, said Kejriwal.

The application was launched even as Delhi’s general air quality index (AQI) fell into the ‘severe’ category, with a reading of 402 from 12 noon, Thursday.

“The Delhi government is taking several measures to control pollution in the city. In the past five years, a series of measures have been taken that have reduced air pollution by 25%, ”said Kejriwal. He added that 95% of the city’s industrial units have switched to clean fuels and that the government has also closed the thermoelectric plants in Delhi.

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The app allows users to upload videos, audio clips and photos along with complaints, which are then sent to the department in question – including the MCDs and the Central and Delhi governments. The location from which the complaint is made will also be automatically loaded and sent to the departments.

“We set deadlines for repairing each type of claim. After the complaint is resolved, the department in question will also upload a photo. If the person who made the complaint is not satisfied, they can reopen it, ”said Kejriwal.

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The correction of complaints made through the application will be monitored in a ‘green war room’ set up by the government at the Delhi Secretariat.

At the end of the day, around 6 pm, the Minister of the Environment, Gopal Rai, said that about 228 complaints were registered in the application. He said that about 21 departments, both from the Center and the Delhi government, are attached to the app and have nodal officers and coordinators for resolving complaints.

Kejriwal said that 70 ‘green agents’ will also be sent to help resolve complaints made through the app.

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