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DHL is driving conversion: packets should not reach the port



If you order a package, you can pick up the shipment in Germany at more and more transfer points, away from your door. Because the ordering industry is making headway in expanding its network. For example, kiosks, which also act as parcel shops and vending machines, where orders can be collected all the time. Market leader Deutsche Post DHL has increased the number of its packing station machines from 3700 to 4200 since the beginning of the year, expected to be 5000 in the first quarter of 2020 and already 7000 by 2021. "We want to make it even easier for people get their orders "a courier spokesman. For such seasons are important.

However, expansion is also motivated by business management. For door to door delivery is quite problematic for service providers. Parcel distributors often call in vain during the day with recipients who are at work. Next, the delivery team needs to beat the neighbors or take the shipment to a parcel shop – this takes a lot of money and costs the logistics industry.

Companies have long been working on alternatives to door-to-door delivery, some of which are cautiously accepted by customers. "Especially if order takers are not at home and there are several unsuccessful delivery attempts, alternative delivery options are the most economically and ecologically sustainable option," says a Hermes spokesman.

Post-competitors have only a few of these collection machines, as they mostly rely on parcel stores to pick up shipments. For example, DPD expanded its network by just under 1,000 to 7,000 in a year. Hermes and GLS also reported progress at these parcel delivery points, with no numbers to increase.


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