However, expansion is also motivated by business management. For door to door delivery is quite problematic for service providers. Parcel distributors often call in vain during the day with recipients who are at work. Next, the delivery team needs to beat the neighbors or take the shipment to a parcel shop – this takes a lot of money and costs the logistics industry.
Companies have long been working on alternatives to door-to-door delivery, some of which are cautiously accepted by customers. "Especially if order takers are not at home and there are several unsuccessful delivery attempts, alternative delivery options are the most economically and ecologically sustainable option," says a Hermes spokesman.
Post-competitors have only a few of these collection machines, as they mostly rely on parcel stores to pick up shipments. For example, DPD expanded its network by just under 1,000 to 7,000 in a year. Hermes and GLS also reported progress at these parcel delivery points, with no numbers to increase.