The problematic update for iOS that is leaving some users offline
Because? AETecno with information from Excelsior in Software
The American company only advises to restart the device and update the configuration of your telephone operator. However, this does not seem to work for users.
On December 10, Apple released the iOS 12.1.2 update to fix errors associated with eSIM activation and resolve connectivity issues that affected the latest iPhone models.
However, according to information from Forbes magazine, the opposite occurred: connectivity and data were lost.
Hundreds of Internet users have taken advantage of social networks to talk about it and get help from the company.
"I use an iPhone 7 with iOS 12.1.2 and I have a connection problem with my mobile network, it indicates" no service "in the upper left corner Is there a quick solution to this? Thank you," wrote a user (@ partiuclardolan) through its Twiiter account.
"After updating 12.1.2, I had no mobile data, I tried to insert my SIM card again, I restarted my device and tried to reset the network configuration, nothing happened and the problem persisted," said another person (@kevbruh ). through this social network.
The American company I only advise to restart the device and update the configuration from your telephone operator. Without this work, according to users.
It is essential to have a reliable data connection and we will do our best to help! Are you seeing "No service" or "Searching" at the top of the screen? Have you tried restarting or verifying that mobile data is enabled in Settings> Mobile?
– Apple Support (@AppleSupport) December 19, 2018
Apparently, fixing this bug would have to come with a new system update, iOS 12.1.3, something that Apple is already working on, but without clear confirmations of deadlines. Therefore, it is suggested to users that, at least for the time being, do not install iOS 12.1.2 until Apple releases a next update or correct the connectivity problems mentioned earlier.