The mistake of the airline that sold first-class tickets at a price 10 times lower – BBC News

It is the offering that many of us dream of, even once in our lives.

The airline Cathay Pacific He assigned a lucky group of his customers first class seats at economy class prices, in what is the second error related to their rates so far this month.

Hong Kong-Portugal tickets were sold on the company's website for $ 1,512 and not at the normal price for a similar route: US $ 16,000.

Cathay Pacific said it would honor the tickets after investigating the cause of the error.

Recently, the company experienced a number of problems, including a huge data breach.

Wrong fees were available on Sunday on the company's website.

First-class flight seats covering the Lisbon-Hong Kong route via London with a connection were being offered for $ 1,512, according to the South China Morning Post.

A similar flight in first class through Frankfurt would cost about $ 16,000.

"Welcome aboard"

"We are analyzing the cause of this incident both internally and externally with our suppliers," the Hong Kong airline said in a statement.

"For the small number of customers who bought these tickets, (we want to tell you this) We look forward to welcoming you on board. to enjoy our premium services. "

Two weeks ago, the airline was affected by the same error.

Another group of lucky travelers got their place in the business class on flights from Vietnam to New York for $ 675, when the fare for this trip is $ 16,000.

At the time, the airline acknowledged the "mistake" and also said it would receive its passengers.

Not all airlines honor the fare errors they incur in their sales processes.

United Airlines canceled in 2015 the transatlantic sold for less than $ 100 to a "software from an external provider".

But Singapore Airlines, for example, has recognized its tickets sold for less than half its price in 2014.