On November 10 of this year, the Multiband regulation began to apply again, forcing users to bring smartphones from abroad to register them so that they can operate correctly in Chile.
Although we are operating this regulation for more than a month, According to Subtel, there are currently more than 250,000 mobile phones that are not yet registered in the Multiband Regulations., which are in danger of being blocked on January 8, 2019.
For the same Subtel and WOM They called users who bought a mobile device abroad or through an importer to register their IMEI to not be eventually blocked.
If the equipment was purchased in Chile and an SMS arrived saying that the phone will be blocked, it means that not properly approved. In this case, Consumer Rights gives the user the right to perform one of the following actions if the equipment was purchased three months ago:
- Money back
- Moving equipment to another that is approved correctly
- Compensation for damages (the latter, in court)
If the equipment was brought from another country, it must be registered in http://multibanda.cl/ia or, if you are a WOM customer, you can enter the "My WOM" section in the equipment section and follow the steps indicated.
Likewise, we will leave you with a link where you will know if your team is certified according to the Multiband / SAE standard and registered at the Central Base. You just need to enter the IMEI of your device that is obtained by dialing * # 06 # from the phone dialer.
CHECK YOUR TEAM'S STATUS
Via Press Release – Subtel / WOM