Galaxy Fold problems show that Samsung has not learned the lesson


galactic fold
Julian Chokkattu / Digital Trends

It was good to be true. We have been waiting for years for the revolution that folding screens would bring to the mobile phone industry. But it seems that despite the imminent arrival of the first models on the market, there is still a long way to go before this technology really comes in handy.

Samsung is in the throes of this week because of its latest cell phone, the Samsung Galaxy Fold, which was introduced to the media earlier this year and during the last Mobile World Congress in Barcelona, ​​decided to keep a glass urn , without letting anyone touch it. This attitude seemed strange to me from the beginning. In the technology sector, what most manufacturers want is for journalists to test their products and let the world know what their creations are.

Until last week, no one outside of Samsung had managed to touch the device for five minutes. Some units were delivered to different media, and after a few days, reports began to appear on Twitter that claimed the screen was failing. It was not broken, but it flickered and half looked black, while the other half did not respond. To summarize: everything seems to indicate that the device will not resist being opened and closed at the expected frequency.

Several journalists have indicated that they have removed a protective plastic with which the phones arrive when they are in the box. But according to the company, this sheet was part of the fabric structure and should not be removed. However, the problem does not seem to be limited to this issue, since CNBC's Todd Haselton claims that he did not remove this layer and yet the screen has flaws that make the cell phone completely useless. The Verge's Dieter Bohn unit also suffered complications and, according to the journalist, something went through the hinges, causing a small bulge in the screen that he said would have ultimately damaged his unit. It is worth noting that the review unit that received the sister site Digital Trends has not suffered any harm so far.

This is not a phone at all, and not just because of its high cost (almost $ 2,000), but because it is the first generation model that has foldable screen technology. Typically, consumers prefer to wait until the new technology is sufficiently tested and tested – a year or two – before investing their money in them.

Huawei also introduced the Mate X, a foldable phone that, for many, seems to be better than the Samsung Galaxy Fold. It remains to be seen whether Huawei has managed to find the key to bring to market a phone with a sturdy folding screen, or whether this fiasco will also be repeated on the Chinese manufacturer's phone.

Samsung does not seem to have fully assimilated the lesson after the failure of Galaxy Note 7 with its "explosive batteries." The questions we all ask ourselves are: Have they not experienced the product extensively? before? Why did not they advise that the protective film should not be removed? Is this outer layer so ugly that journalists thought it could be removed? And the real question of the million: this is the end of folding phones?

Possibly it is not, since the only thing it shows is that this technology is still in its infancy, and is not really ready to withstand the ill-treatment of humans (we know you broke more than a phone that does not have a foldable screen delicate). If this happens with a foldable screen, let alone the arrival of flexible screens: do not think they will arrive in the next ten years. In addition, it should be noted that a line is visible in the middle of the screen even though the drive has not been damaged, indicating that the technology has not yet been refined enough.

For now, we will have to see what Motorola will present, a company that plans to relaunch the iconic Moto Razr this year with a foldable screen, as well as TCL, LG, Apple and other manufacturers who do not want to be left behind in this trend. Samsung keeps the release date of the Galaxy Fold for this April 26, and we look forward to seeing or hearing if more reports of crashes arise.

Galaxy Fold is, as we indicated in our review, a good first step to improving the user experience in mobile telephony, but in the hardware is behind in the design and apparently it also seems in resistance.

The opinions expressed herein are those of the author and do not reflect the beliefs of Digital Trends.

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