H and for the second consecutive year, Korean brands dominate the quality research conducted by the US agency J.D. Power.
The top is occupied by Genesis (Hyundai-Kia luxury brand), whose models report fewer defects in the first 90 days after purchasing the car: 63 problems per 100 cars. That's far less than the industry average of 93 problems per 100 cars.
Along with Genesis, Kia and Hyundai are among the masses, giving 70 and 71 defects per 100 cars, respectively. The top 5 is complemented by Ford (83 PP100) and Lincoln (84 PP100).
While Koreans are leading the rankings, it is important to Americans that native brands work very well. Two are in the Top 5, and the Chevrolet (85 PP100), the Dodge (90 PP100) and the Buick (92 PP100) perform above the industry average.
On the opposite pole are the German marks. Mercedes (94 PP100) and Porsche (96 PP100) are slightly below average for the industry, while BMW (102 PP110), Audi (106 PP100), MINI (107 PP100) and Volkswagen (113 PP100) are in the ranking.
But although far below expectations, they are not in the background. This "honor" comes from the Jaguar (130 PP100), finishing after the subsidiary Land Rover with 123 problems per 100. Before them are Mitsubishi (121), Alfa Romeo (118) and Volvo (114).
In terms of individual models, the Porsche 911 is the most reliable car (at least for the first 90 days after purchase) with only 58 defects. Other winners include the Kia Rio, BMW 2 Series, Kia Forte and MINI Cooper, Genesis G70, Chevrolet Malibu, Ford Fusion, Dodge Challenger, Nissan Maxima and Mercedes CLS.
As far as crossovers are concerned, the Chevrolet Equinox, the Chevrolet Tahoe, the Kia Sportage and the Hyundai Santa Fe are the leaders. The winners of the luxury models include the BMW X4, the Lexus RX and the Cadillac Escalade.
In the survey, cars from 32 brands arrived. Of these, 13 have improved their performance over last year's report, but 18 have worsened. This kept the industry average of 93 defects per 100 vehicles, the first year since 2004 without any improvement.
In the statement by JD Power says that manufacturers continue to develop in the Info-Entertainment system, which continues to attract customers, but problems with ink, brakes, suspension noise, engine start and frequent inclusion of the verification mechanism continue to get worse. indicators.
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