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Prepaid cell phones with outdated sign-ups will be blocked in 17 states Monday, says Anatel | Technology



Prepaid phones that have not been updated after receiving notification from operators will have their lines blocked on Monday (18).

The National Telecommunications Agency (Anatel) measure applies to consumers from the states of Alagoas, Amazonas, Amapá, Bahia, Ceará, Espirito Santo, Maranhão, Para, Paraiba, Pernambuco, Piaui, Rio Grande do Norte, Rio Grande do Sul, Rio de Janeiro, Roraima, Sergipe and São Paulo.

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According to Anatel, less than 1% of the 91 million prepaid cell phones in these regions have some pending registration.

This is the last phase of the outdated consumer communication campaign, carried out by operators Algar, Claro, Oi, Sercomtel, Tim and Vivo, within the Prepaid Registration Project, accompanied by Anatel.

The goal, according to the agency, is to ensure a "correct and up-to-date" cadastral base, in order to prevent the occurrence of fraud (lines improperly associated with CPFs) and, thus, increase consumer safety.

How to update registration

Who has the prepaid line blocked can update the registration data with your provider through service channels, such as call center and space reserved for consumers on the Internet.

In this contact, the full name and address with the zip code number must be entered. In the case of individuals, the CPF number is required and, for legal entity, the CNPJ. Additional registration validation information may also be required.

To ensure that the incoming request SMS was indeed forwarded by the contracted provider, the consumer can check the numbers used by the providers to send these messages on the Prepaid Registration page, on Anatel's website.

Lines blocked in other states

The Prepaid Registration Project was divided into 3 stages. The first, which ends on Monday, focused on notifying consumers with outdated registration. It was subdivided into three phases:

  • between last April and August, involved line with code 62, from the state of Goiás, where 4,300 lines were blocked and 3,600 were updated – 46% of notified entries;
  • between August and October, the Federal District and the states of Acre, Minas Gerais, Mato Grosso, Mato Grosso do Sul, Paraná, Rondonia, Santa Catarina, Tocantins, in addition to the regions covered by codes 61 and 64, both from Goiás. 40 thousand lines were blocked and more than 29 thousand were updated (37% of notified).
  • now, on November 18, the lines of other states notified and not updated will be blocked.

In 2020, the second and third stages of the Prepaid Registration Project will begin. These include a CPF Line Inquiry Portal, scheduled for January 6, and "other measures to improve new chip enabling procedures", which Anatel did not detail.


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