Light bill of homes served by Enel-SP should increase 5.67%


The residential consumers served by Enel in Greater São Paulo are expected to have a 5.67% increase in the electricity bill from July. The percentage was presented today (17) in a public hearing of the National Electric Energy Agency (Aneel) to discuss the matter at the headquarters of the Federation of Industries of the State of São Paulo (Fiesp). On average for all categories, the tariff should increase by 6.32%, with 5.75% on average for low voltage consumers and 7.85% for customers using high voltage.

In presenting the composition of the tariffs, Enel indicated as elements that have pressed prices up the value charged by the energy of the Itaipu Hydroelectric, which sells the electricity in dollars. It also pulls up the values ​​charged by the utility the price of the energy used from thermoelectric plants. According to the company, the cost of energy is responsible for 34.5% of the total price of the tariff and 26% are taxes and taxes.

The concessionaire serves 7.2 million customers in 24 municipalities. The Italian company Enel took over the operations of AES Eletropaulo in June last year, which managed the system for about 20 years.

Service quality

According to Aneel, the complaints regarding the services of the concessionaire have fallen in the comparison of the last four years. In 2015, the agency registered 25 thousand complaints, while in 2018 it was 14.6 thousand. The variations of consumption in the accounts and the damages to electrical appliances were the biggest causes of annoyance among the consumers. It was also pointed out an improvement in the quality indicators of the service as the reduction of interruptions in the supply and the duration of the duration of the power outages.

Despite improvements in average indicators, Enel's vice-president of consumer council Gilmar Ogawa said there were asymmetries and that in some regions there was practically no improvement. "We did not see much evolution in these four years," he emphasized, citing as an example the neighborhood of Parelheiros, in the far south of the city. "I'm not going to blame Enel because he's taking on the liabilities of old Eletropaulo," he mused.

The president of the distributor of Enel in São Paulo, Max Xavier, pointed out that in the last year an amount of R $ 1.3 billion was invested in the system. For the next three years, the forecast is that more R $ 3 billion will be invested.


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